Call an IDW Team Member

• 877-307-2665
• 909-447-8254

IDW Customer Service Teams

Sales Orders Team  orders@idw-usa.com

• Cindy Kresch  (ext. 245)  ckresch@idw-usa.com
• Reina Tenorio (ext. 260)  rtenorio@idw-usa.com
• Stephanie Metheney (ext. 262)  smetheney@idw-usa.com
• Hours of Operation: 7:30am – 4:00pm PT (10:30am to 7:00pm ET)

Parts Orders Team  orderdesk@idw-usa.com

• Jackie Gonzalez  (ext. 274)  jgonzalez@idw-usa.com
• Annie Franco (ext. 292)  afranco@idw-usa.com
• Hours of Operation: 7:30am – 4:00pm PT (10:30am to 7:00pm ET)

Tech Support Team  service@idw-usa.com

• Joshua Martinez  (ext. 293)  jmartinez@idw-usa.com
• Jimmy Reveles (ext. 235)  jreveles@idw-usa.com
• Hours of Operation: 7:00am – 3:30pm PT (10:00am to 6:30pm ET)

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