Call an IDW Team Member
877-307-2665
909-447-8254
Tech Support Team
Hours of Operation:
7:00am – 3:30pm PT
(10:00am to 6:30pm ET)
Parts Order Form
Genuine IDW Replacement Parts
Innovative DisplayWorks coolers and refrigeration units are built to last and are backed by an industry-leading warranty.
Genuine IDW replacement parts and components are designed specifically for longevity and durability. In the event your unit should malfunction, IDW technicians are standing by to support you. Our technical assistance team and spare parts inventory will keep you up and running with a minimum of downtime.
Frequently Asked Questions:
1. The equipment is not working.
2. The equipment turns on, but the temperature is too high/low.
3. The equipment is unusually loud.
4. The equipment is leaking water.
